Tuesday, October 7, 2014
I recently bought a car from CARMAX, a company thats been growing strong in the last few years. (probably due to the fact they take advantage of people with poor or no credit.). They might make buying a car easy, But buyer beware of this company's false tactics. We all heard about how negligent they have been in telling buyers of cars with recalls.. But i found also their so called CARMAX 125-point in quality inspection is BULLSHIT! I bought a used car with 36 thousand mile on it and was given a 30 warranty, a week after the 30 days the battery went completely dead.. I was told the battery was bad by two mechanics.I try to call Carmax for two days and the Carmax Manager wouldn't even return my calls .. I was stuck and had to buy a new battery. Carmax refused to make any compensation What reputable dealership would treat their customers this way ! They are all nice till after you buy a car from them, then try to get some service!
A reputable dealership won't put bad parts in a car either would they? The battery was to small for the car so it looks like they replace parts with inexpensive faultily parts, and will not help you at all if they go bad.. Carmax basically told me to fuck off it's a week over your 30 days...My advice to you is don't buy a car from Carmax they are not to be trusted. Buy your car from a reputable dealership who cares about their customers. And if you don't believe me Check out some of their reviews!
If we allow big companys like this to keep taking advantage of us well, then there goes any customer service. Please if you have had any dealings with this company i would love your comments